Si vous recevez un article endommag\u00e9, vous devez suivre les \u00e9tapes ci-dessous :<\/p>\n\n
Le colis a \u00e9t\u00e9 endommag\u00e9 de l’ext\u00e9rieur :<\/strong><\/p>\n\n * Ne jetez rien du colis (fichiers, mat\u00e9riel d’emballage, objets, etc.)<\/p>\n\n * Prenez quelques photos du colis et de l’article endommag\u00e9 (colis ext\u00e9rieur et int\u00e9rieur, articles cass\u00e9s avec pi\u00e8ces endommag\u00e9es, plus de photos seront meilleures)<\/p>\n\n * Contactez le fournisseur d’exp\u00e9dition international et demandez un remboursement.<\/p>\n\n L’emballage du colis n’a pas \u00e9t\u00e9 endommag\u00e9 :<\/strong><\/p>\n\n * Ne jetez rien du colis (fichiers, mat\u00e9riel d’emballage, objets, etc.)<\/p>\n\n * Prenez quelques photos du colis et de l’article endommag\u00e9 (colis ext\u00e9rieur et int\u00e9rieur, articles cass\u00e9s avec pi\u00e8ces endommag\u00e9es, plus de photos seront meilleures)<\/p>\n\n * Contactez votre soci\u00e9t\u00e9 de transport express locale et d\u00e9posez une r\u00e9clamation.<\/p>\n\n * Fournissez-nous le num\u00e9ro d’appel indiqu\u00e9 sur votre colis avec le num\u00e9ro de r\u00e9clamation, nous ferons de notre mieux pour assurer le suivi aupr\u00e8s du fournisseur d’exp\u00e9dition international. <\/p>\n\n Pour l’article manquant, vous pouvez nous envoyer l’identifiant de l’article manquant ou envoyer la photo pour d\u00e9terminer quel article manque, apr\u00e8s confirmation, nous vous rembourserons.<\/p>\n","protected":false},"excerpt":{"rendered":" Si vous recevez un article endommag\u00e9, vous devez suivre les \u00e9tapes ci-dessous : Le colis a \u00e9t\u00e9 endommag\u00e9 de l’ext\u00e9rieur […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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